Refund and Return Policy

1. Refunds

Refunds are available for cancellations made on eligible bookings in accordance with the applicable terms and conditions. Where a booking qualifies for a refund, the refunded amount shall be processed within thirty (30) days from the date the refund request is approved.
All refunds will be issued to the original method of payment used at the time of booking. Refunds for partially utilised services or for bookings designated as non-refundable shall be governed strictly by the policies and conditions of the relevant service provider. We will provide reasonable assistance in facilitating such refund requests in accordance with the provider’s applicable terms.

2. Cancellations and Modifications

All cancellations or modifications must be requested through our website or by contacting our customer support team.

Cancellation or amendment fees, penalties, or charges may apply depending on the nature of the booking, the service provider’s policies, and the timing of the request. Any applicable fees will be disclosed prior to the processing of the cancellation or modification.

Certain bookings may be non-refundable or subject to specific cancellation or modification restrictions imposed by the service provider.